One of the most important things any business can do is focus their attention on their existing clients. After all, you worked so hard to get them in the first place. By creating an Outstanding Customer Service Experience you’ll capitalise on the value of having clients come back time after time.
Creating Raving Fans is your most economical form of Marketing.
Most businesses have an untapped database of clients that at some time either enquired or bought, only to be left alone to ponder (or not) why they would shop with you again.
Did you know that it costs 6 times more to get a new client than it is to keep an existing one.
Take the time to reread this sentence so that it sinks in fully.
Many businesses focus far too much on getting new clients and far too little on making a real difference to the ones they already have.
Creating Raving Fans is about turning your best customers into your sales team.
In this workshop we will explore the the smartest ways to
- Build your customer relationships
- Getting your existing and past clients to come back again and again
- Generate more referrals
Register now and get more highly qualified, profitable business today!